This course focuses on the planning, measurement, review, and recognition of employee performance upon which compensation and benefits are designed. It also includes a complete performance management system that ensures that employee performance is aligned with the organization’s strategic goals.
Course topics
- Performance management and balanced scorecards – terminology and usage
- Establish strategic objectives according to mission and vision statements
- How do you create a culture and buy-in for continuous performance improvement?
- Develop tailored best practice KPIs, performance targets, and management dashboards
- Improving the performance of departments, teams, programs, projects, risks, and individuals
- How are KPIs communicated across the organization to make more informed decisions?
Course methodology
- Two-way discussion between the trainer and the participants
- Interactive workshops and case studies
- Group discussions and exercises
- Group offers
- Reading before the workshop
- Post-workshop tasks
- Reference reading materials and web links
Who should attend?
- Executive directors
- Heads of business units
- General managers
- Project managers
- Centralized management
- Change managers in the decision-making process
Benefits for the organization
This course appeals to all sectors and structures (corporate, family-owned, government, not-for-profit) and provides participants with practical tools to develop meaningful KPIs to measure and manage their strategic and operational performance.