Modern organizations live by the motto, “What gets measured, gets managed!” In business today, it is essential to be aware of where an organization stands in terms of absolute numbers
Course topics
- Performance management and balanced scorecards – terminology and usage
- Establish strategic objectives according to mission and vision statements
- How do you create purchasing and a culture of continuous performance improvement?
- Develop tailored best practice KPIs and performance targets management dashboards
- Improving the performance of departments, teams, programs, projects, risks and individuals
- How are KPIs communicated across the organization to make more informed decisions?
Course methodology
- Two-way discussion between the trainer and the participants
- Interactive workshops and case studies
- Group discussions and exercises
- Group offers
- Reading before the workshop
- Post-workshop tasks
- Reference reading materials and web links
Who should attend?
- Executive directors
- Heads of business units
- General managers
- Project managers
- Centralized management
- Change managers in the decision-making process
Benefits for the organization
This course caters to all sectors and structures (corporate, family-owned, government, not-for-profit) and provides participants with practical tools to develop meaningful KPIs to measure and manage their strategic and operational performance.