KPI Development & Implementation
Modern organizations live by the mantra, “What gets measured, gets managed!”. In the cut-throat business of today, it is vital to be aware of KPI Development and Implementation where does the organization stand in terms of absolute numbers.
COURSE OUTLINE
- Performance management & Balanced Scorecards (BSCs) – terminology & usage
- Setting up Strategic Objectives as per Mission & Vision statements
- How to create buy-in and a culture of continuous performance improvement?
- Develop tailored best-practice KPIs, performance targets and management dashboards
- Improve performance of departments, teams, programs, projects, risks, and individuals
- How to communicate KPIs across the organization for more informed decision-making?
COURSE METHODOLOGY
- Two-way discussion between instructor & participants
- Interactive case studies & workshops
- Group discussions & exercises
- Group presentations
- Pre-workshop reading
- Post-workshop assignments
- Reference reading material & Weblinks
Who should attend
- Executive Directors
- Business Unit Heads
- General Managers
- Project Managers
- Middle Management
- Non-Managers in decision-making
Benefits for Organization
This course caters has its appeal for all sectors and structures (corporate, family-owned, govt, non-profit) and provides participants with practical tools to developing meaningful KPIs for measuring & managing their strategic and operational performances.
Training Areas
STRATEGIC PLANNING
PERFORMANCE MANAGEMENT
HUMAN RESOURCES MANAGEMENT
ORGANIZATIONAL BEHAVIOUR & CULTURE MANAGEMENT
COMMUNICATION & PRODUCTIVITY
- Business Communication & Presentations
- Emotional Intelligence & Success Strategies
- Strategic Time Management
PERSONAL EFFECTIVENESS
