70% of the reasons why companies lose customers are related to emotional intelligence, which is four times more important than IQ for career success. Emotional intelligence is what can help you not only move up the corporate ladder but also give you fulfillment in your job. This course is suitable for everyone from all walks of life and all levels of the hierarchy.
Course topics
- What is emotional intelligence?
- Personal and social competencies
- Johari Window – Know yourself
- Disc frame
- Develop your own emotional intelligence leadership plan
Course methodology
- Two-way discussion between the trainer and the participants
- Interactive workshops and case studies
- Group discussions and exercises
- Group offers
- Reading before the workshop
- Post-workshop tasks
- Reference reading materials and web links
Who should attend?
- Human resources experts
- Marketing specialists
- Aspiring managers and leaders
- Family business owners
- All levels of the hierarchy
Benefits for the organization
Workers with high emotional intelligence have a better ability to work in teams, adapt to change, and be flexible in today’s times of fluctuations and ever-changing dynamics of the business world. By equipping its workforce to deal with such external and internal factors, the organization will ensure high productivity while achieving high levels of employee satisfaction.
